Imperial Irrigation District customers with some past due debts will automatically be put on a new mandatory payment plan starting Wednesday, and power cuts are expected to resume for customers who do not meet their financial obligations.
The plan, approved by the board last month, affects delinquent customers who owed more than $ 50 as of Dec.31, 2020.
Due to the coronavirus pandemic, the utility has previously suspended power cuts, but has not written off its debts. Since last March, electricity customers have accumulated more than $ 11.3 million in unpaid balances, which is “unsustainable” for IID’s business operations, according to the utility.
“Our goal is to continue to help our clients, to keep the lights on during these unprecedented and difficult times, while protecting the financial health of the district so that IID can continue to provide essential services,” said Henry, General Manager from IID. Martinez said previously.
Customers will automatically be enrolled in payment plans spanning eight months to one year.
One-year payment plans will be reserved for clients who can demonstrate financial difficulty, while other clients will have eight months to repay their debts.
The new policy means that disconnections will resume in the future for customers who fail to manage their debts.
The utility, however, said it would also offer people without financial hardship the option to repay their debts over one year instead of eight months if they first pay 25% of their overdue debts.
The utility’s energy service area covers 6,471 square miles, including parts of Riverside and San Diego counties, and all of Imperial County.
In Coachella Valley, the IID Customer Service Center is located at 81-600 Avenue 58 in La Quinta.
More information on the district’s response to the coronavirus can be viewed HERE